Skip to content

PRIVACY POLICY

OUR COMPANY RESPECTS THE PRIVACY OF ALL OUR CUSTOMERS, WE ARE ALWAYS COMMITTED TO PROTECT THE PERSONAL INFORMATION YOU PROVIDE.

WHAT PERSONAL INFORMATION IS COLLECTED, AND WHY?

if you buy products through one of our sales channels, we need to collect some personal information about you, including your name, address and phone number. the main reason for collecting this information is so that we can contact you in specific cases and for the delivery to be made correctly.

in addition to this requested information, some other information that is received every time a customer accesses our website can be stored. this is because, at each interaction, the system may collect (through cookies) some data, such as the type of visiting browser and the pages viewed by the customer.

if the customer is uncomfortable, he can disable the saving of cookies in his browser at any time.

all of this data is stored securely and encrypted and kept on safe servers of companies specialized in the storage and management of information, with this we guarantee the total security of your personal information.s.

MY PERSONAL INFORMATION MAY BE COMMERCIALIZED OR SHARED?

do not. our company does not sell or share any personal information. however, in order to provide a better service, the information sent by customers can be grouped, allocated and used internally.

when you register on our website, the customer is given the option to regularly receive newsletters and promotions by email and push on social networks and applications. the receipt of these newsletters and promotions is completely conditioned to the customer's consent and can be deactivated simply by unchecking this option in their registration on the website.e.

SECURITY OF PERSONAL INFORMATION

our company protects the personal information it collects in a secure database, in a proprietary data format, which can only be read using proprietary tools.

the data provided will be encrypted and stored on safe servers of companies specialized in handling and managing information. all information regarding payment methods, such as credit card numbers and the like, will be handled by the company that operates as a payment gateway, and such data is under the responsibility of this company.a.

ANONYMOUS OPERATIONS

anonymous purchases are not possible.

ACCESS AND CORRECTION OF REGISTRATION DATA

you can correct information about yourself, inaccurate, incomplete or outdated data through our online store or by calling our call center: (21) 3495-5484.

ONLINE PRIVACY

insofar as this privacy policy applies to privacy issues, the following terms are set out on our website. when you contact us, whether online or not, our company takes your privacy obligations seriously. this item is intended to provide more information about privacy to users of our website.

ONLINE DATA COLLECTION

when the customer visits or buys on our website, our server stores the data in a secure and encrypted way, we do not publish or sell this data to third parties.

SECURITY ON ON-LINE TRANSACTIONS

if you make a purchase through our website we can guarantee that your credit card number and personal data are protected at all stages of the purchase, for this we count on the partnership of wirecard systems (world leader in internet security).

we will never send emails requesting confirmation of data or registration or with executable attachments and download links. our emails to customers with promotional content will always have the same sender and one dedicated to tracking orders.

HOW CAN I GET MORE INFORMATION?

for more information, contact us through the website (www.tropikcosmetics.com/contato), or by calling (21) 3495-5484.